Dear Atlassian Community,
I know that this topic is raised many times but I already checked the solutions from the other tickets without any help. I am unable to reach the customer portal for my self hosted JIRA installation. I already tried the "Enter safe mode" function which doesn´t helped as well. I cant find any error entries in the logs. I also tried to reach the portal from different computers and broweser (IE, Firefox, Chrome) to avoid cache related problems.
Atlassian wouldn´t take a look into my logs, because I am using a starter license for JIRA Service Desk.
I really appreaciate any hints and help, to investigate in this issue.
...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...
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