I need urgent resolution of below issues :
1. I have 2 projects in JEERA Service Desk, a Service Desk user has been created & added to the group. But Service desk user should see only one project & raise request in that project only. How can we do that.
2. I have field called impact in Service Desk which is required field as i need that in Incident Create screen . But when i raise the Issue Type as request & screen associated with issue type -request doesn't have this field added on it still it doesn't allow me to create request as its gives error that impact field required.
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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