I need urgent resolution of below issues :
1. I have 2 projects in JEERA Service Desk, a Service Desk user has been created & added to the group. But Service desk user should see only one project & raise request in that project only. How can we do that.
2. I have field called impact in Service Desk which is required field as i need that in Incident Create screen . But when i raise the Issue Type as request & screen associated with issue type -request doesn't have this field added on it still it doesn't allow me to create request as its gives error that impact field required.
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Hi all, We are trialing Jira Service Desk for a large-ish, flat, team-based organization where members can serve on multiple teams. A few needs that are not out of the box... Assigning i...
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