We have clients who buy blocks of support hours from us (for example 100 hours to be used as and when required).
I am looking for a way, either natively or through add-on to say that client "X" has 100 hours against them and as we log time on tickets in service desk it reduces the number of hours left.
Each client has a project setup for thier support contract so effectively a Project has a number of hours left.
We currently already use Tempo timesheets
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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