5 comments
@Rohan Swami Could be my lack of experience with automation but I've been trying to copy two fields from JPD to a team project. The first field (description) copies over fine but I can't get the second one, which is a multi-select custom field, to work. I think I've tried every possible set up configuration to get it work. What am I doing wrong?
Hi @CC
Strangely you might be missing a few steps in the automation here - but you might need to add a branching rule first to target specifically the destination issue, but if it works for you then you can omit this.
I might be missing some details here but it might be also because that the "Program Increment" field in JPD is separate from the custom field "Program Increment" field in Jira software (if you created the field in JPD).
Take note that these 2 custom fields with their own customfield IDs and with that their own internal value fields for each selection in that field. So it wouldn't work in this situation if you try to copy directly those values.
You would be to map each selection to the applicable value for the both custom fields by appending each selection - in this scenario you need to look at smartvalue manipulations unfortunately.
This is one example of the same use case:
I can't unfortunately do a step by step demonstration, but hopefuly this is enough for you to work it out.
If you get it working it would be helpful to share the end results to the thread here for future reference.
@Omer Meshar that worked!!! I changed the name on the JPD board and it worked. Now to come up with a clever naming convention as the fields are the same on both sides. WOO HOO!!! One step closer to being able to deployment. Here is the automation rule.
