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I was looking around a bit and could not find an answer, so forgive me in advance if this had already been answered.
We are trying to have the Idea priority/score formula be calculated based on the insight data that is assigned to it. For example, the insight might be a product feedback insight, which include customer revenue X, likelihood to churn Y, competitive risk Z, and the idea score would be a calculation of those insight field values. e.g.
idea score = ((insight1.X * .5) + (insight1.Y * .2) + (insight1.Z * .1)) + ((insight2.X * .5) + (insight2.Y * .2) + (insight2.Z * .1))
Is there a way to accomplish this?
Thank you @Jan-Hendrik Spieth
This is helpful, though I'm not sure it solves our challenge. All of our internal Feedback Request tickets are including properties of their own, and not broken into separate insights. They are each an individual tickets, and should be considered one insight. Adding multiple insights for the same tickets seems like not the right approach. Is there a way to refer to those insight ticket properties directly, in the scoring formula? Or would this be something for the roadmap?
Feature Request ticket:
Added as an insight:
@Tony Saiathere is no way to access those ticket properties from a formula, afaik.
Also, and again to the best of my knowledge, Automation doesn't yet support insights.
All in all, might be sth for the roadmap! Consider to give Tanguy a ping.
@Tanguy Crusson Do you know if there is a way to accomplish what I've described, or if this is coming in the roadmap?
@Tanguy Crusson it looked promising and I was hoping our team would be able to use Jira Discovery, but I'm afraid it doesn't meet our specific need. All of the priority scoring criteria lives in properties of the individual Jira tickets (insights). The importance of ideas needs to be based on the sum of its insights, and the weight of each insight needs to be based on those properties rather than just a 5 point impact rating. Is there a way to solve this? Otherwise we need to find a different solution.
@Tony Saia currently Jira Product Discovery only pulls specific fields of Jira issues added as insights that you can use in formulas. There's a limitation that it doesn't pull fields of type "number/rating/slider" when you add ideas as insights to other ideas, but we'll fix that.
Here's how it'll work: