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Export JPEG Download Timeframe

Robert Lanckton
Robert Lanckton Mar 20, 2023

When using anything other than the default views, I cannot for the life of me get the Share > Export > Jpeg Image download option to work.

Any tips on improving performance or is there a known issue here?

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Robert Lanckton
Robert Lanckton Mar 20, 2023

I figured out that it only doesn't work when working from under a nested view like the default "other examples". 

Views not nested work fine for exporting images. 

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Hermance NDounga
Hermance NDounga
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 21, 2023

Hi Robert, 

Could you please share with me a recorded video or screenshot of the issue? I am not able to reproduce the issue in my site. 

If you don't feel comfortable sharing this on the community, don't hesitate to raise a ticket by clicking on "Give feedback" in the left side panel and select product teams. It will create a ticket in which you can add your files. 

Best Regards,
Hermance
Product Manager @ Jira Product Discovery

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Robert Lanckton
Robert Lanckton Apr 10, 2023

Unfortunately, i'm no longer able to reproduce. It may be because I deleted all the default nested views and made new ones, but it may also have resolved itself.

 

A new project would be worth testing in for bug reporting if your QA team is interested

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