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Displaying delivery timelines

Sabina Alistar June 30, 2023

I recently tried JPD since I was hoping it would be the answer to our woes displaying our roadmap and progress properly. However, I'm struggling with displaying delivery dates on the timeline, and also with how to map JPD concepts to our existing hierarchy.

1. I attached an existing delivery ticket from the Eng project to an existing idea. Nothing gets displayed in the timeline (grouped by Category). Is there a way to show the Delivery tickets on the timeline, under each Idea? Which fields are used for the start and end dates in the timeline? Do we need to manually add them to each idea? 

2. I was conceptualizing Category as equivalent to our internal concept of "Initiative" (since the word "Project" means something else in Jira lingo). An Initiative is a major effort that spans several teams, Epics and quarters. In that case, would the Ideas be equivalent to the Epics in Jira Software? Or is it that Category maps to Epics and Ideas map to Stories? 

3. Is there any concept that would map to Milestones i.e., a major "gate" during the Initiative execution that means we reached all the KPI targets up to then and it's time to move to a different stage of execution?

Honestly, all I want to do is see the progress of the work (both Epic and child Stories), on a timeline, with the ability to pivot by team/assignee and by initiative. Bonus if I can add milestones so we know if we're on track or not... without having to manually duplicate every field across tools. 

We've been struggling to do this in the Software Roadmap view, and I fear that while JPD looks very promising it may not be the answer... Thank you. 

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Rohan Swami
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 3, 2023

Hi @Sabina Alistar 

1. For now you can not see the delivery tickets themselves on the timeline. When you create the timeline you select which date fields you want to use, note that these fields are from Jira Product Discovery, not the dates from your linked delivery tickets in Jira Software.

2. This is up to you. We find that customers get the most value out of the tool when they use ideas for large pieces of work that need to be prioritised against each other.

3. I think most appropriate concept here is Status, you can use the Status field in Jira Product Discovery which comes out of the box. You can also create workflows in Jira Product Discovery, similar to Jira Software.

To create this in Jira Product Discovery you can use the Delivery Progress and Delivery Status fields to aggregate the information from Jira Software. In Jira Product Discovery create fields for team, assignee and initiative. You can keep these synced across Jira Product Discovery and Jira Software through Automation.

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