Why is the Create screen different when creating an idea from outside the JPD project?

[Gary Spross]

I realize that the Create screen that shows when clicking the Create button from within the JPD project can be customized within Project Settings -> Features -> Create idea, but is there a way to also customize the Create screen that shows when the Create button is clicked from outside of the project (and the project is selected)?

This is confusing our users and to tell them they have to navigate into the JPD project to create an idea is not a good answer. Nobody likes extra, unnecessary clicks. Why are the screens different? 

Here's the Create screen for the JPD project when clicking the Create button from outside the JPD project.

Here's the Create screen for the JPD project when clicking the Create button from inside the JPD project.

[Gary Spross · Accepted solution]

@Tanguy Crusson responded here: https://community.atlassian.com/t5/Jira-Product-Discovery-questions/Create-button-when-not-in-JDP-project/qaq-p/2463555?utm_source=atlcomm&utm_medium=email&utm_campaign=&utm_content=post

[Danielle Bonneau]

I am struggling with this as well.  I really want people to adopt this new product and workflow, but most of them work primarily out of Jira Software and Jira Service Management, and they aren't going to know to switch context to a new project to create a new idea, so we'll be missing valuable information when they create new items.  It's challenging enough getting them to switch the project in the Create dropdown!