Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Why is the Create screen different when creating an idea from outside the JPD project?

Gary Spross
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 29, 2023

I realize that the Create screen that shows when clicking the Create button from within the JPD project can be customized within Project Settings -> Features -> Create idea, but is there a way to also customize the Create screen that shows when the Create button is clicked from outside of the project (and the project is selected)?

This is confusing our users and to tell them they have to navigate into the JPD project to create an idea is not a good answer. Nobody likes extra, unnecessary clicks. Why are the screens different? 

Here's the Create screen for the JPD project when clicking the Create button from outside the JPD project.

Create 1.png

Here's the Create screen for the JPD project when clicking the Create button from inside the JPD project.

Create 2.png

2 answers

1 accepted

Suggest an answer

Log in or Sign up to answer
1 vote
Answer accepted
Gary Spross
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 1, 2023
0 votes
Danielle Bonneau
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 12, 2024

I am struggling with this as well.  I really want people to adopt this new product and workflow, but most of them work primarily out of Jira Software and Jira Service Management, and they aren't going to know to switch context to a new project to create a new idea, so we'll be missing valuable information when they create new items.  It's challenging enough getting them to switch the project in the Create dropdown! 

TAGS
AUG Leaders

Atlassian Community Events