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When I try to add a delivery ticket it's saying it's not there?

For some ideas (not all) when I click 'add delivery ticket' in the delivery progress field I can't find the ticket. I have gone as far as to add the URL directly into the field but it still says that it isn't there.

Any ideas? 

2 answers

Turns out I was trying to link to stories. Needs to be an issue (Task, Epic, Bug) 

Happened to me when the ticket was already linked to the idea using another link type.

Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 20, 2023

Yes, I just came here to say this 🙂

@Liam Cottam can you check if the ticket you're trying to add in the delivery section was already linked to the idea? (in the "linked issues" section)

I'm having a similar issue - no linked issues to the Idea. 
other projects load issues, but 1 project doesn't - even pasting URL fails. I wonder if this user is having the same thing?  SS below shows no results vs another project showing results
Screenshot 2023-03-20 at 12.15.54 PM.pngScreenshot 2023-03-20 at 12.16.47 PM.png

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