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When I try to add a delivery ticket it's saying it's not there?

Liam Cottam
Liam Cottam Mar 17, 2023

For some ideas (not all) when I click 'add delivery ticket' in the delivery progress field I can't find the ticket. I have gone as far as to add the URL directly into the field but it still says that it isn't there.

Any ideas? 

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Liam Cottam
Liam Cottam Apr 21, 2023

Turns out I was trying to link to stories. Needs to be an issue (Task, Epic, Bug) 

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Hugo Emond
Hugo Emond Mar 17, 2023

Happened to me when the ticket was already linked to the idea using another link type.

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Tanguy Crusson
Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 20, 2023

Yes, I just came here to say this 🙂

@Liam Cottam can you check if the ticket you're trying to add in the delivery section was already linked to the idea? (in the "linked issues" section)

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Robert Lanckton
Robert Lanckton Mar 20, 2023

I'm having a similar issue - no linked issues to the Idea. 
other projects load issues, but 1 project doesn't - even pasting URL fails. I wonder if this user is having the same thing?  SS below shows no results vs another project showing results
Screenshot 2023-03-20 at 12.15.54 PM.pngScreenshot 2023-03-20 at 12.16.47 PM.png

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