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What is Linked Issues supposed to do?

The linked issues count does not appear to change when I link issues on Software boards.  

What is this supposed to count?

1 answer

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Answer accepted

Hi @sharon_prajzner the "linked issues" field counts the number of issues linked to the idea - but excluded issues from the delivery tab in the idea.

To see a count of those, you can use the "delivery status" field - which tells you how many issues from the delivery tab are in what status

@Tanguy Crusson How are you supposed to link an issue in this product then?  That option is under the Delivery tab after you open a card, and what I used to link my issues which are all in software projects. 

@sharon_prajzner it's funny how trying to explain something forces us to step back and look at what we did sometimes :D

You are right, there are 2 places where you can link issues:

  1. In the delivery tab, you can link an idea with delivery tickets from a Jira Software project. The semantics here are: what you link from here are the tickets that are about delivering the idea, so you can then track the delivery status. You can use the "delivery progress/status" fields in any view to track this status
  2. At the idea level as shown here: you would typically use that to link ideas with each other (e.g. this idea relates to this other idea)

Screenshot 2022-04-19 at 15.03.28.png

We'll clean that up so they don't both say "Link to issue" (because that's confusing)

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