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What JIRA Product is best for our use?

Hello, I need some help. I have started as a Project Manager at a small company and I am trying to find what JIRA product is best for our company's use. I need to use JIRA for company wide larger projects in an AGILE environment with Sprints where I can break a project down into EPICS/Stories/ Sub-tasks etc. 

We have another group that is using JIRA for ticket tracking and some general task TO DO lists. 

Yet another group using for dept. task TO DO lists for general tasks that repeat with each small project they work on. In other words, they sort of copy and repeat the same tasks for each graphic project they work on. 

We are looking for a JIRA product that would work for us or at least a set up so we can all be on the same instance of JIRA and switch back and forth between the JIRA products. Is that possible? 


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Fernando Eugênio da Silva
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 24, 2023

@Naomi Casebolt 


For your case the Jira Software Product will be enough:

Jira Software offers a good project management mix with Epics, Stories and Sub-tasks. In addition, you can create Scrum and Kanban boards configured with filters for you to act on what really matters.

These boards bring some metrics AGILE ready as the work is done, such as: burndown, burnup, sprint report, etc.


Take a look at the documentation and see more features that you can use with jira software.

Kind regards,

Fernando | OAT Solutions

Thank you Fernando. That is what I have been using now on a trial basis and it seems to be working OK, I was wondering if there was something better, but it sounds like I am on the right track. 


"A" product is a tricky answer.  We do similar, In the project space, we use the following: 

  • For engineering sprints, stories, etc, we use Jira Software.  (this is the module most closely aligned to your question).
  • For task tracking/project planning, we use Jira Work Management - it's very close in functionality to - but bears the benefit of improved integration with other jira modules
  • For documentation, status, etc, we use Confluence
  • And finally, for pipeline and funding planning, we use Jira Product Discovery


Note you may have other teams using other jira tools already, too. For example, it sounds like you may be using Service Desk.  Your dev or tech ops teams might be using Bitbucket, OpsGenie, etc. 

Thinking about how to integrate the tools for your company will really help guide you to the best selection(s). 

Rohan Swami
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 24, 2023

@Naomi Casebolt I think Beau's suggestion is the best option for the setup you're describing.

Agreed. We use the same, except Jira Work Management (we don't need that).

We have another team that will use Jira Work Management and it will work well for them, so this is a perfect set up. 

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