Users can nolonger add insights or link epics

Seth Mason December 6, 2022

For months we've been using JPD without permissions issues. The project is configured for Open access, and I found out yesterday that many users can nolonger 1/ add insights, and 2/link epics.  Previously, this wasn't an issue.  Did the new custom missions (Creator/Contributor) change this behavior?

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Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 6, 2022

Hi @Seth Mason , no that shouldn't be the case, the creator/contributor solution hasn't shipped yet, but it could be a bug with the new permissions we shipped recently. 

We'll investigate

Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 6, 2022

@Seth Mason could you please go into project settings > access and look at the permissions you see for the "Viewer" role - see if it has permissions to add insights?

Seth Mason December 6, 2022

@Tanguy Crusson the Viewer Role does have access to create/delete insights.  I have not changed it from the default.

 

JPD Viewer Permissions.jpg

Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 7, 2022

@Seth Mason we haven't been able to reproduce, we'll need to have a look in your instance. Can you please raise a support ticket? That way we can request access, etc. Thanks!

Seth Mason December 7, 2022

@Tanguy Crusson  ticket filed.

Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 8, 2022

Thanks! cc @Hermance NDounga 

Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 8, 2022

Hi @Seth Mason we've disabled the change we shipped recently on permissions - could you please check if it's working for you now? Thanks for your help in troubleshooting this

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