Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Unable to access Product Discovery after migration

About 5 weeks ago, our support team migrated for domain change and all our projects in Jira were moved. However, our Product Discovery board could not be migrated. I knew it couldn't be moved because it wasn't company-managed, so I exported the previous file to import it to the new domain.

However, we cannot create a new product discovery board in the newly passed domain. The company we consulted reported the situation to Atlassian about 1 month ago, but they did not receive any response from your support team. 

We want to keep all our roadmap tracking, new features of business departments and technical team analyzes in Product Discovery. We had set Q4 for a demo internally, unfortunately we can't even access the board anymore.

Can any team member help?

1 answer

1 accepted

1 vote
Answer accepted
Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 02, 2022

Hi @Ahmet Yılmaz , unfortunately it is not possible to import/export Jira Product Discovery projects yet. It's part of the limitations of the beta. You will need to recreate the project, configure the fields and views, and then you should be able use CSV export/import to transfer most of the data (except insights)

Firstly, thanks for your response. I enjoy watching your demo videos and learning a lot. @Tanguy Crusson 

Actually our problem was that we couldn't access the JPD in our new domain package. This was reported to the Atlassian support team about a month ago.

After posting this question today, our consultant company stated that we received information from your team and our access problem was resolved.

Like # people like this
Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 03, 2022

That's great to hear, thanks for the update and the kind words @Ahmet Yılmaz !

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events