Unable to Submit Ideas in JIRA Product Discovery Despite Full Role Assignments

Victor Oleynik
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October 28, 2024

I have assigned a non-licensed JIRA user all possible roles, including Creator, Admin, and Contributor. Despite this, they are unable to contribute ideas and receive the error message: “You cannot create issues in this project.”

Additionally, the “Create an Idea” button is not visible to them. I have confirmed that they are invited to the project and their roles are correctly assigned. How can I resolve this issue?

Roles Settings:

Roles.png

Error they are getting:

Error Pic.PNG

No Submit Idea Button - Only 'Create' is available but it does not allow a user to create an Issue: 

No Button 1.png

1 answer

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Answer accepted
Gary Spross
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 28, 2024

Navigate to "Features" -> "Create ideas" within the project settings and ensure the "Allow contributors to create ideas" toggle is switched on.

Screenshot 2024-10-28 164353.png

Victor Oleynik
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 28, 2024

Thank you very much for your prompt response!

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