This name is already in use, try another.

[Jesse Chelin]

I have around 50 custom fields in JPD, however it seems like I might have hit some sort of limit.

I am trying to create another field and receiving this error:

This name is already in use, try another.

I know for a fact that the name is not already in use, as it doesn't matter what value I put in for the field name, I always receive this error.

Have I hit a custom field limit and the error is just wrong?

Any thoughts?

[Ste Wright · Accepted solution]

Hi @Adrian.Lester 

The second rule (which can be executed by the first) needs to be allowed to do so. This doesn't happen by default. To do this...

• Open Rule details
• Ensure this checkbox is checked/TRUE...
  • Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule.

^ Let us know if this fixes the issue :)

Ste

[Adrian.Lester]

Hi Steve, 

Yes, this worked perfectly.  Thank you!

[Mart Postma]

Hi @Adrian.Lester ,

Could you please share the details of both your audit log and the "Then: Edit issue fields - Stage, Roadmap" rule details in your first screenshot? That will help us better understand the configuration of your automation rule and identify where the issue may be.

Thanks!