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Rizyan Irawan
May 15, 2023

Hi there,

I'm excited to try the Product Discovery project, but when it loads up for the first time I keep getting this message.

Screenshot_1.png

I tried to create another project but the same message keeps popping up.

How to fix this?

Thank you

3 answers

2 votes
Diala Al-Khawaldeh
October 10, 2023

this is a much needed feature! 

0 votes
Ted
Contributor
November 8, 2023

Maybe using categories for types of customers would be more effective, I'm not sure how useful having 20k different customer labels attached to various ideas in JPD is going to be...

0 votes
Ylan Muller
Contributor
October 10, 2023

Wanted to chime in and say that this is very much needed. With Jira Software we use an integration from AppFire for Salesforce x Jira to associate accounts and opportunities with tickets, but it does not get surfaced in Product Discovery. With JPD we are currently tracking by plugging the affected customers account URLs from Salesforce in Insights, which is messy.

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