Non-required field on “Create issue” panel doesn’t persist between creating delivery tickets?

[Andy Lutz]

Hi All,

Currently when creating a new delivery ticket in JPD, the "Create issue" panel pulls in all "required" fields as I would expect:

I can then hit the "three dot" menu to add non-required fields when submitting the ticket. For example, this field called "Labels":

After I create the issue, the problem is that when I go to create another Delivery ticket, the "Labels" field is not pulled in, only the required fields.

For my teams this is a challenge, since some of our software projects have some fields that are required for some teams, but not others. As a result, they're not "required" fields. This means that to create a delivery ticket from JPD, some teams each time would need to go into the three dot menu and manually add the fields they need to submit along with their ticket.

I'm wondering if there's a way to get these "non-required" fields to persist in between creating delivery tickets in JPD?

Thanks!

Andy

[Rohan Swami]

Hi @Simone Longoni Right now this can only be enforced manually, by doing things like renaming the column name. eg. rename "In Progress" to "In Progress max. 6". Hopefully someone can share another workaround!

[Simone Longoni]

Thanks @Rohan Swami! Definitely better than nothing...
I was hoping for something more visual (like the red background of the column when the thresholds are violated...
Thanks again and let's keep our fingers crossed! :-)