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Confluence page links

Tomislav Tobijas
Community Champion
May 17, 2022

Feature question - are there any plans on adding Confluence page links (like you currently can link a Jira issue) in Jira Product Discovery?

The question was raised by my colleague who tried to create a Jira issue (JPD Idea) from the Confluence page, by selecting text -> Create issue. The idea/issue was created but there were no links from the JPD issue to the Confluence page.

It can also be part of Idea Insights, not necessarily as a Confluence page links section.

Or, is this maybe designed and 'covered' by using the Chrome extension for Insights (that it would replace the Confluence page links feature)?

1 answer

0 votes
Ste Wright
Community Champion
April 13, 2024

Hi @Marissa Moroz 

Just to confirm, there are usually 2 fields in JPD...

  • Status: The status of the idea itself - this can be filtered based on status value
  • Delivery Status: Linked issues, which make up the delivery status (based on status category) - this can be filtered based on having or not having linked issues

I'd assume the reason "Delivery Status" isn't name-based filtering is because the linked issues could be various status categories - eg. you could have 12 tickets linked, 4 of each category.

---

An alternative would be to...

  • Add a custom Select field
  • Add the 3 status categories to it
  • Keep it updated with a single option using Automation
    • You'd need to decide how the logic would work here - eg.
      • If all linked issues are one status category, set the field to match
      • If at least one is in an "In Progress" status, set field to "In Progress"
      • ...etc

---

Let us know if the above is of interest, and if you need any help to get this setup.

You can still make a feature request if preferred; you can do this starting here: https://jira.atlassian.com/secure/Dashboard.jspa

Ste

Rohan Swami
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 15, 2024

@Marissa Moroz I recommend @Ste Wright 's answer. A filter based on the delivery status/progress wouldn't make sense because an idea can be linked to issue tickets with different statuses. The Automation handles the scenario for multiple linked tickets.

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Marissa Moroz
Contributor
April 15, 2024

@Rohan Swami @Ste Wright Thank you Rohan and Stephen! This doesn't match my understanding of the overall "Delivery Status" and more representative of a "Delivery Status Breakdown". I still think there is value in exploring another filter here.

My current usage/understanding: When all tickets are "Done", I read this as the entire delivery status is "Done". When no tickets have been started, then the status is "To Do" and when one or more is in progress, the status is "In Progress".

I'll use an automation for this scenario, but please consider the above

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Ste Wright
Community Champion
April 16, 2024

Let us know if the Automation works :)

Ste

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