Are my Contributors calculated in total Jira users?

[Nick]

I understood Contributors like potential stakeholders that don't need Jira overall access, just Jira Product Discovery exclusively, and that they are not calculated in my total site users.

I upgraded from Beta to Free yesterday.

I can't seem to be able to add contributors to JPD without adding them to my site and increasing my total active user count. Why is that and is there something I'm missing here?

[Mohamed Benziane · Accepted solution]

Hi,

Give a try to the API, i know it for Jira Software but i think it should be possible to get the ideas and the history using the param"?expand=changelog"

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-get

[Ben Krichko]

Thanks @Mohamed Benziane !

I'm fairly new to API calls in Atlassian. I have created a separate API token and am using Postman to make the calls, but am getting stuck on a 401 error. Is this something we can pair on and you guide me? 

[Mohamed Benziane]

@Ben Krichko 

Did you use your mail address in the username field on postman ?

[Ben Krichko]

@Mohamed Benziane 

There are several auth options within Postman. I started with Basic Auth. I have put my email address in the Username field, but I think my problem is the password field. Would that be the full API token generated from Atlassian or something else? 

[Mohamed Benziane]

Yes you nned to pu the full API token in the password field

[Ben Krichko]

@Mohamed Benziane  You are awesome!! I'm now pulling a 200 response code. Last piece, For  the param"?expand=changelog", how should that be entered?

[Mohamed Benziane]

@Ben Krichko 

Just put the param at the end of the URL like this

myAtlassianSite/rest/api/3/issue/{issueIdOrKey}?expand=changelog

[Rohan Swami]

Hi @Ben Krichko this thread may help: https://community.atlassian.com/t5/Jira-Software-questions/How-to-export-history-in-jira-issues/qaq-p/2124180

You can try the API as @Mohamed Benziane suggested or 3rd party apps.