Insights inbox

[Sebastiaan Terpstra]

Currently, you can only connect Insights to existing ideas. Are there any plans for an Insights inbox in which we can collect ideas (or push them in there through Zapier, for instance), so the product team can then connect them to the right ideas? This would really power up our workflow, as people sharing Insights wouldn't have to worry about finding the right Idea to connect it to.

[Rohan Swami]

Hi @Richard.Donnell there are 2 options for calculating delivery progress:

1. Simple - We count the issues which you have linked in the delivery tab.
2. Default - We count the children of the issues you have linked in the delivery tab.

Will either of those 2 options work in your scenario?

[Richard.Donnell]

Hi Rohan, thanks for the quick reply. 

That's a really good question. Option 1 would not work for me because I have linked mixed level tickets.

Option 2 - this is what I believe has prompted my question, as that also does not work for my, I think real world, scenario - teams delivering against ideas in an organisation work in different ways, and there may be story level individual tickets in the mix alongside Epics and also Higher level tickets) - in my scenario, looking at the Jira hierarchy attached, I have a level 2 ticket with Epic and story tickets underneath, and 2 Story tickets directly attached. 

Perhaps a third option of 'count all the 'Story' level tickets in the attached set of tickets would hit the spot? 

[Rohan Swami]

@Richard.Donnell got it! Thanks for sharing that context.