Default fields View fields and Other fields in the Idea issue view

[Matt Lane]

Hi @Tanguy Crusson and team,

We have several product teams trying out the JPD beta, and a question came up about the field panels/displays to the right-side of the page when viewing an Idea issue/ticket.

Will it be possible to configure which fields live in these 3 panels in future? Can see the settings button next to the dropdown arrow for Default fields... but doesnt appear to be anywhere else here or in project settings where you can control the fields for these areas of this Idea view.

In regards to the Default fields, View fields and Other fields highlighted in screenshot.

Just wanted to get some background on how these work, and what might be possible for customisation down the road?

Thanks,
Matt

 

[Tanguy Crusson · Accepted solution]

Hi, this toggle (autosave view configuration) should not change anything - it just applies to the configuration of the view, not the rank of ideas in that view. 

I just checked and it looks like it's working fine. Maybe it can be linked to the specific combination of permissions you have? We'd need to look a the details.

Can you please raise a support ticket so we can have a look at your site and feature out what's going on? In the left sidebar: Give feedback > Get help from the support team 

[Steven Rohles]

Hi @Nick Haller !

Thank you so much for the prompt answer.

I double checked and the Autosave function is enabled, but the order still changes in case I am closing the JIRA window. Do you have any other idea why this is happening?

Best regards

Steven

[Nick Haller]

Hi @Steven Rohles ,

I believe the view should stay / save when ideas are rearranged manually (when no Sorting is configured).

Having said that, if your view has the Autosave disabled then any changes made to the view would default back to the saves completed before the Autosave was disabled:

Can you check if your view has this feature / toggle disabled?