Non-required field on “Create issue” panel doesn’t persist between creating delivery tickets?

[Andy Lutz]

Hi All,

Currently when creating a new delivery ticket in JPD, the "Create issue" panel pulls in all "required" fields as I would expect:

I can then hit the "three dot" menu to add non-required fields when submitting the ticket. For example, this field called "Labels":

After I create the issue, the problem is that when I go to create another Delivery ticket, the "Labels" field is not pulled in, only the required fields.

For my teams this is a challenge, since some of our software projects have some fields that are required for some teams, but not others. As a result, they're not "required" fields. This means that to create a delivery ticket from JPD, some teams each time would need to go into the three dot menu and manually add the fields they need to submit along with their ticket.

I'm wondering if there's a way to get these "non-required" fields to persist in between creating delivery tickets in JPD?

Thanks!

Andy

[Rohan Swami · Accepted solution]

@andy if I understand correctly, you're looking for a 'remember my last selection' feature when creating delivery tickets. This would remember that you made the field visible last time, but it won't apply this to any other user. Do I have that right?

[Andy Lutz]

Hi @Rohan Swami, yes you've got it. Per user "remember my last selection" would be great for teams who share a project, but might need to use slightly different fields when creating delivery tickets.

[Rohan Swami]

Got it. We don't have a feature like that at the moment, but I'll record this feedback for us to consider in the future.