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slack name - Gourav Sharma
email - Gourav_Sharma@discovery.com
ticket reference - https://wbdstreaming.atlassian.net/servicedesk/customer/portal/5/GTOHELP-166
I got access for a few hours and today I have the same problem
There was also an outage that was causing some strange error messages for me. That's resolved now though.
Welcome to the Atlassian Community!
This is what it says it is - you don't have access to that system. You will need to talk to the administrators of it. Who asked you to use it? They're a good starting point for finding out who you need to talk to.