Linking ideas from two different Jira Product Discovery projects

[Guillaume Govers]

Hey,

We have started using Jira Product Discovery and have two distinct Jira Product Discovery projects used by two separate teams.

However, some of the ideas on both projects are interrelated and require both teams to navigate both projects. To enable this in a simple way, we wanted to link an idea from JPD project A to an idea from JPD project B. This would clarify and enhance navigation between the projects.

We have tried using both the standard "Linked Issues" field and the JPD-native "Delivery Issue" to create this link. However, neither of these is functional. When adding the link to an idea it simply says that the "Issue could not be found".

Is this issue a consequence of JPD being team-managed projects? Or is there a configuration step I am missing to enable this feature?

Thank you for your help,

Guillaume

[Nick H · Accepted solution]

Hi @Guillaume Govers ,

After testing, it should be possible to link ideas between different JPD projects using the Link issues button:

Maybe it's a permission issue that is causing the error and now allowing you to link between jpd projects. I don't believe it is related to JPD projects being team-managed.

As for creating delivery issues, these cannot create a delivery under another JPD project. They can only create deliveries under JSW, JSM and JWM projects at this time.

[Guillaume Govers]

Hey @Nick H and @Bill Sheboy

It was indeed a permission issue.

I didn't realize you needed to have a "Creator" role in both projects. I suppose that makes sense since I am modifying ideas in both projects at the same time when adding a link.

Thank you both for the swift replies,

Guillaume

[Omer Meshar]

We also started with a couple of JPD projects, but we realized that there are too many things we needed to share between the teams, so we switched to a single project for all teams.

[Bill Sheboy]

Hi @Guillaume Govers 

When you tried Linked Issues and note that "neither of these is functional", what do you observe happening?

I just tried linking ideas in two different JPD projects and it worked.

Kind regards,
Bill