Jira Product Discovery: Importing CSV data, moving ideas between projects

[patryk.x.ryczek]

My team has several questions regarding Jira Product Discovery:

1. How to import status and other fields?

- How to import status? - during the import we could not assign statuses to our ideas.

- How to import "created date" and "reporter" (when a person is not in our jira instance) fields?

2. Furthermore, we are curious if there will be a possibility to move ideas between projects in JPD, considering that currently, this feature is only available in Jira Software.

3. How to create a delivery ticket through the automation?

[Tanguy Crusson · Accepted solution]

Hi, on #2: you should be able to move ideas between Jira Product Discovery projects already, like for Jira Software. But you need to go to Filters > view all issues, and do it from there (... > Bulk change). We are going to improve it to make it easier.

On #3 you can find examples on automation for delivery in the FAQ (search for "automation" there)

[patryk.x.ryczek]

thank you for the answer, and what about the first question will there be an option to import statuses via csv? we have plans to move a large number of ideas that have different statuses.

[Chad Nauman]

For number 1 (status import), one workaround you can use is to create a custom field called something like import_status and then import the status into that field and then once the ideas are imported you can filter by the import_status field and bulk edit the system status field within the list view.

For created date, I was able to import and set created date (but you have to do the External System Import method in Jira Admin settings - have to be a Jira Admin to do this) instead of the Import from the create screen within JPD. 

[Chad Nauman]

Another workaround/option is to import into a "temporary" jira software project and then "move" the issues from there into JPD much like Tanquy mentioned in his original response.