Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Is there an issue with Product Discovery projects currently?

Curt Holley Community Leader Feb 02, 2022

as we cannot access ours.
Getting the below message. Project is still visible in the list of projects and if I try and go to the settings, i can see them briefly before it crashes and give this error. Going in to the front-end, it crashes immediately.


Note: We can still get to the data via JQL (which is reassuring), so looks like it is a UI only issue.




4 answers

1 vote

Okay @Curt Holley @Ana Duran I can confirm this impacted 6 customers and is now fixed. It's the first time we get an incident of this kind, only impacting a small subset of the customer base, so it caught us off guard - hence why it lasted so long.

Next step: we're looking into changing our alerting to be able to catch things like this much earlier. 

1 vote

@Curt Holley we reverted changes made recently and your project should now work. Can you please let us know if that's not the case?

Curt Holley Community Leader Feb 03, 2022

Thanks @Tanguy Crusson Yes!!! all working again now.

0 votes

Hi @Curt Holley we are looking into it and will keep you updated

I saw this issue as well. I refreshed the page and it worked. 

Curt Holley Community Leader Feb 02, 2022

Thanks @Ana Duran but sadly that is not working for us.

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you