Is there an issue with Product Discovery projects currently?

[Curt Holley]

as we cannot access ours.
Getting the below message. Project is still visible in the list of projects and if I try and go to the settings, i can see them briefly before it crashes and give this error. Going in to the front-end, it crashes immediately.

Note: We can still get to the data via JQL (which is reassuring), so looks like it is a UI only issue.

Regards

Curt

[Tanguy Crusson]

Okay @Curt Holley @Ana Duran I can confirm this impacted 6 customers and is now fixed. It's the first time we get an incident of this kind, only impacting a small subset of the customer base, so it caught us off guard - hence why it lasted so long.

Next step: we're looking into changing our alerting to be able to catch things like this much earlier. 

[Tanguy Crusson]

@Curt Holley we reverted changes made recently and your project should now work. Can you please let us know if that's not the case?

[Curt Holley]

Thanks @Tanguy Crusson Yes!!! all working again now.

[Tanguy Crusson]

Hi @Curt Holley we are looking into it and will keep you updated

[Ana Duran]

I saw this issue as well. I refreshed the page and it worked. 

[Curt Holley]

Thanks @Ana Duran but sadly that is not working for us.