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We are in the process of integrating JPD into our workflows. We have one product that uses Jira / BitBucket to manage the development so it is straight forward to do.
Our other product uses GitLab for the development and Jira Service desk for the product support. Currently, there's a lot of manual transfer of data between Jira and GitLab. Moving the development to BitBucket is not an option for various reasons.
What we would like to do is streamline the process by somehow linking Jira tickets with GitLab issues that bi-directionally send internal comments and can be used for automation in Jira. Is anyone doing this?