Integration with GitHub for Delievery

Georg Traar
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June 19, 2023

Are there any plans to integrate with GitHub Issues / PR for product delivery?

 

3 answers

2 votes
Tanguy Crusson
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June 20, 2023

Hi @Georg Traar , Tanguy here from the Jira Product Discovery team. It's not planned yet. Are you using both Github and Jira as issue trackers or just Github?

Georg Traar
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June 20, 2023

Hi @Tanguy Crusson 

We are using GitHub heavily in the engineering teams and as main issue tracker.

Otherwise many parts of the Atlassian stack including ITSM, but not Jira directly on its own as issue tracker.

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Looking at Jira Discovery, if there would be an option to link GitHub issues and/or PRs in the delivery section, this would be kinda nice to keep track. However I guess one could also add it to the description. Custom fields don't seem to be available.

Like Steffen Opel _Utoolity_ likes this
Tanguy Crusson
Atlassian Team
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June 20, 2023

Thanks @Georg Traar , that makes sense. 

Have you tried creating a field of type "Hyperlink" and pasting a link to Github issues/PR there in a list view? That's another option that could work

David.brimley
Contributor
February 2, 2024

Hi Tanguy, just pinging this again.  Has this made it onto the Roadmap for 2024?

David.brimley
Contributor
March 6, 2024

Hi @Tanguy Crusson 

I wanted to ping this up again onto your radar.

Most folks have been suggesting the use of a sync tool like Exalate.  The problem with this approach is.

(A) It requires JIRA, so this doesn't work if your engineers only work in GH.

(B) It requires the sync tool, and our experiences with those are highly variable.

It would be a big bonus for us if JIRA PD could interact directly with a GH Repo for delivery. Of course, the problem then becomes how you standardize delivery labeling, and how you show progress.  I'd consider a degraded experience here.

 

Interested to find out if this is on the roadmap or is under discovery in any way?

1 vote
Syed Majid Hassan -Exalate-
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June 23, 2023

Hi @Georg Traar ,

Welcome to the community!

This is Majid @ Exalate. 

I would urge you to look at an integration app such as Exalate to do this integration out of the box. The issues and PRs can be synced bi-directionally and the set up is pretty straight forward as well. 

Hope it helps.

Thanks

Majid

Tanguy Crusson
Atlassian Team
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June 23, 2023

Hi @Syed Majid Hassan -Exalate- thanks, have you validated this works for Jira Product Discovery? 

Syed Majid Hassan -Exalate-
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June 23, 2023

Yes we have already been able to sync succesfully for Product Discovery, but formal certification is under way. 

Thanks

Tanguy Crusson
Atlassian Team
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June 23, 2023

That's awesome! Would you be able to share a demo here for whoever faces this issue and comes across this post?

Syed Majid Hassan -Exalate-
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June 23, 2023
Tanguy Crusson
Atlassian Team
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June 23, 2023

OK I see, thanks, a way to sync issues. You could use that to look for ideas that reach a particular status and then create a corresponding ticket in Github. Then create sub-issues from Github to mimic the integration between Jira Product Discovery and Jira Software. What would be useful is to show a link to the Github issue from the Jira Product Discovery idea. 

Syed Majid Hassan -Exalate-
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June 23, 2023

Indeed, so you can have that populated automatically via Exalate scripts into a custom Field on the Idea. 

0 votes
Diana_Architect_ZigiWave
Atlassian Partner
June 20, 2023

@Georg Traar hello and welcome. I assume it's something we could expect soon. In case you're open to exploring alternative solutions (3rd party ones), you can check ZigiOps. It's a fully no-code solution that connects the two and syncs their data. It's easy and fast, plus ZigiOps does not store any of the data transferred between the connected system - making it pretty safe for issues and PRs syncing. You can take a look at it, even try it yourself with our free trial or you can book a meeting with the team to go into details with your use case.

Regards, Diana (ZigiOps team).

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