How to report JPD issues?

Jeny Stoeva
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 19, 2023

Hi @Tanguy Crusson , @John McKiernan , 

I would like to create support tickets to report JPD issues we would like to get fixed. For example we would like to have the labels in Chinese, which we didn't create, deleted from our instance. We would like to have some values in a custom multi-select filed to be removed too. We delete them but they keep reappearing over and over again. And there are some other issues I would like to report. 

I am a global Jira admin but right now cannot crate a support ticket for JPD (I can create one for Jira software) Please advise me where and how to report these issues.

Thanks!

 

2 answers

1 accepted

0 votes
Answer accepted
Jens Schumacher - Released_so
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 19, 2023

Hi @Jeny Stoeva 

You can create issues for JPD in the support portal under: https://customerfeedback.atlassian.net/servicedesk/customer/portal/60

Cheers,
Jens

released.so

0 votes
Rohan Swami
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 20, 2023

Thanks @Jens Schumacher - Released_so ! That's correct.

@Jeny Stoeva Another way is to look for 'Give Feedback' at the bottom of your left panel in Jira Product Discovery.

Jeny Stoeva
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 20, 2023

Thanks @Jens Schumacher , @Rohan Swami ! I will be using them :)

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events