How to get all linked issues to appear on Idea?

Adam Cole
Contributor
July 27, 2023

We're not seeing all linked issues show up on the Ideas within Jira Product Discovery. Specifically, while we can see these lovely new linked issue relationships in, for example, Jira Service Desk where requests originate from our stakeholders, we cannot see the linked issues at all in JPD on the Idea when using them. "Added to Idea" and related would be most appropriate for our use case there, but we need to see those on the Idea itself.

 

Screen Shot 2023-07-27 at 12.56.25 PM.png

2 answers

1 vote
Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 27, 2023

Hi, the following are "reserved" links and we're going to make sure they're hidden in the UI (as in: you can't use them). You can define other link types, or use one of the other existing ones. I usually recommend "relates to". 

"added to idea"/"is idea for" is used to link the issue with an idea when adding the issue to the idea's insight section (via the chrome extension, or in-app)

"implements"/"is implemented by" is used when linking delivery tickets.

1 vote
Erin Mihalik
Contributor
July 27, 2023

Yes so I reported the same problem.

The Added to Idea shouldn't be used if you want to see them.

The "Added to Idea" is for when a ticket is added via Insights chrome extension.

I mentioned that this is not ideal.

If we want to add things the regular way, we should be able to use the new link types or if they want to reserve the new link type for their specific use case, then we shouldn't see it when linking from JSM or JS. 

I hope they fix it.

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