We are trying out the JIRA Product discovery module. And I am wondering how to assign an issue back to a contributor? This situation arises when more information is required from the contributor and would need to routed back to them to provide the information and move the idea to the next step. Is this possible? If not, what is the workaround? Thank you.
Hi @Hariharan Y : contributors can create ideas, but you should think of it more like a "submission form" - they can submit it, not edit it after the fact.
It's a bit wonky, we're discussing where we take it next.
In the meantime, I can see 2 options:
An alternative we recommend for scenarios like this is to separate your product discovery project from the process where people can make requests. That's what we use in our team.
This provides a clean separation between what people ask for, and the place where we have all product discussions. Otherwise if we let people create ideas in our product discovery project directly, it would become a mess really quickly.
They don't have JIRA Licenses as they are not part of Product/Engg. I have added them to the contributors group for the Product discovery module in JIRA. I do not require them to Edit an idea after submission, but would just want to assign it back to them so they can provide their comments as responses to our questions.
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