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Hi guys! I'm having trouble when I try to configure my dashboards

Gustavo Lima Borges dos Santos August 9, 2024

When I go in Dashboards>select one of them>Edit>Configure I got stuck here...It just doesn't load anything and no messages of errors at all from Jira or the board It's a blank screen.

I have permission to edit the boards because I used to, but now It just doesn't work. I already tried to log in again, switch the browser, clean the browser cashe and search on internet but didn't find something that solve my problems, and my teamates have acess to the boards and they can config them as well but I can't.

Here is the pic:

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2 answers

0 votes
Amanda Barber
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 9, 2024

You might try clearing your cache and then trying to access the page again.

0 votes
Nick Haller
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 9, 2024

Hi @Gustavo Lima Borges dos Santos ,

Are you referring to these Dashboards? This might be more related to Jira in general instead of JPD (which this question currently is opened under).

Related page: Learn about Jira reports & dashboards

Gustavo Lima Borges dos Santos August 13, 2024

THANKS!

 

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