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Edit "Create Ticket" Form

Ravid October 31, 2023

Dear community,

is it possible to edit which fields and in which order the fields are shown?

 

Unbenannt.JPG

3 answers

1 accepted

2 votes
Answer accepted
Omer Meshar
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November 1, 2023

@Ravid the picture you shared is not the "Create ticket form". It is the "view ticket" view.

If you want to remove fields from this view, from the "Other fields" section, you will need to remove them from the project altogether. Otherwise, they will show up there.

If you want to configure the "Create ticket form" - i.e. define which fields are shown when creating a ticket in JPD, then you can do so by going to Project Settings->Features->Create ideas and there you can configure (with limitations) how a new idea will look like.

Ravid November 13, 2023

Thank you, Omer!

2 votes
Chelsea Duke Miller October 31, 2023

Ravid - 

Yes - you can click configure and toggle on/off and sort. See attached screenshots. Screenshot 2023-10-31 at 9.17.45 AM.pngScreenshot 2023-10-31 at 9.18.01 AM.png

1 vote
Robin Surland October 31, 2023

Yes, if you are a Jira admin. Go to Project Settings > Issues > Screens. Add and order fields as you like.

Omer Meshar
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November 1, 2023

@Robin Surland no - this is JPD and it doesn't work with the Screens like Jira Software.

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