Delivery Tickets in API Response

Levi Palmer September 10, 2024

I'm trying to analyze the size of our JPD ideas in terms of story points broken down by team using the API. When I call the API for a JPD Idea, the fields for Delivery Status and Delivery progress come back as null or not at all. This makes it impossible to link out to our delivery tickets in subsequent. 

Is there not a way to pull back the delivery tickets using the API? Or is there another way to do this? When I download a CSV of a JPD view that includes the delivery fields, the csv only includes a count of the tickets by status, but not the keys/ids of the related tickets. 

1 answer

1 accepted

1 vote
Answer accepted
Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 16, 2024

Hi Levi, to get the list of delivery tickets, you need to get the list of linked issues (that's how it's stored). They are linked using a specific issue link type. 

Levi Palmer September 16, 2024

Thanks @Tanguy Crusson that works! After playing with the API results, I was able to pull them by looking for linked issues with the link type "Polaris issue link." Not sure what that means exactly, but it seems to be the unique link type for JPD <> Jira Delivery tickets, since I wanted to make sure I only use delivery tickets in my code and not pull in other kinds of linked tickets.

Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 17, 2024

Awesome. Yes that's the name of the link type (very obscure - back from when JPD was called "Polaris" - we need to clean that up at some point)

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events