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Assigning Reporter and/or Customer to an Insight

Mark McPartland August 20, 2023

When adding insights to ideas we want to record specifically whom the insight came from, which would be either.

- Individual

- Customer

or both

I see that all insights seem to be coming from 'me' which isn't useful at all


3 answers

1 vote
Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 23, 2023

@Mark McPartland you're right, we don't support tagging customers to an insight yet, it's something we plan to add in the future. 

The insight shows as coming from the person who's added it to the idea.

Mathias Coudert May 8, 2024

@Tanguy Crusson is there any news about this? it was more than a year ago. The pain is still here. 

0 votes
Steve August 21, 2023

It would be really useful to be able to "tag" in some way an insight with its origin. Specific customers are the perfect example.

Adrian_Lester August 21, 2023

1,000 upvotes for this suggestion!

Amy Marcowich August 21, 2023

You can add labels? 

0 votes
Julie Daniel August 20, 2023

Hey Mark

I don't have that problem in my PD project. My contributors and creators can all create insights on an idea and it records them as the insight creator.

Do you have an automation in place or a plug-in perhaps?

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