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Who wants to try the sharing a view with non-Jira users?

Hi everyone! 

Same as a previous request: we're now ready to start testing this in production:

  • You can create a public URL for a view:

Screenshot 2021-08-18 at 19.19.23.png

  • Anyone on the internet can open this link and get a read-only access version of the view:

Screenshot 2021-08-18 at 19.19.46.png

 

Who wants to try this?

22 comments

Hi, please give us a go!

Same for me please, Thanks

Like Lukas Karrer likes this

@Dave Hennessy @Lukas Karrer we had to fix something re: product analytics for this feature, which means that I'll probably give you access tomorrow. Stay tuned!

Like Dave Hennessy likes this

@Dave Hennessy @Lukas Karrer It's on - you can start using it. if you face any issue: please let us know!

The only fields that aren't going to show there right now are:

  • Delivery progress
  • Delivery status

But we're working on them at the moment.

Like Lukas Karrer likes this

Okay, everyone's got access to it now!

Like Lukas Karrer likes this

Yes!

@Allan Maxwell it's already live

Hi @Tanguy Crusson,

I was trying to test creating a public view, but I don't seem to have the toggle to set the page to public. I'm just seeing an alert displaying the current privacy settings for the project itself.

Was this feature removed or does it need to be enabled somewhere else?

Cheers,

Josh

Hi @Josh we have since retired this feature as adoption was very low and it carried substantial technical risks. We're currently re-thinking how we can help product managers share their plans with other people. 

what is your use case? thank you!

Like # people like this

Hi @Tanguy Crusson

We've got two main use cases:

First, to share roadmaps for our software development team internally with other staff members who don't have Jira licenses about what is being worked on at the moment.

Second, to share roadmaps for our software development team externally with our customers about our upcoming releases.

Ideally, it'd be able to integrate with JSM to allow feature requests to be created from that roadmap, but our main hurdle right now is sharing roadmap information with non-Jira Staff and Customers.

Cheers,

Josh

Like # people like this

Thank you @Josh - that's clear!

You can actually share internally with staff members by adding them to the Jira Product Discovery product (and not the other Jira products in your site), and since JPD is free during beta that won't impact your bill. You can also embed a view in a Confluence page (if you copy and paste a link to a view in a Confluence page it will show that view as embedded on the page if people have access to it)

We don't have a solution today to share the roadmap with customers today yet though.

@Tanguy Crusson For us, sharing roadmaps will be essential:

Use Case: We have several internal teams which care about specific projects (i.e. marketing cares about their marketing projects on the roadmap). We've created a view for them to show our roadmap that highlights their projects. The marketing team are not Jira users so we can add them to JPD while it's free. When it's not free, there may be a discussion which leads to questioning JPD price and who has access.

How I've seen other systems handle this:

  1. Have free accounts for a certain role type (i.e. viewer, contributor, etc.) - ProductBoard
  2. Have a URL and web version that's publically available but can be optionally password protected - Roadmunk (my personal favourite option for sharing - see image below)

Cursor_and_Product_roadmapping_tool_for_product_managers.png

Like # people like this

@Tanguy Crusson 

We are using productboard for some of our products. To share ideas and collect feedback from customers, their portal feature is necessary for us:

https://support.productboard.com/hc/en-us/articles/360056315454-Use-the-Portal-to-share-your-plans-and-collect-feedback-at-scale

We considered switching to JPD (who won't if you are using Jira and productboard ^^) but couldn't do it because of this limitation. 

I'm wondering how Atlassian is doing it. Do they use JPD only internally? 

Like Thibault Peant likes this

That makes sense @Sean Osawa at Ricksoft - we're not really playing there today. 

There are a wide range of solutions used internally at Atlassian. For Jira Product Discovery we use the following today to manage user feedback: 

  • This community group + the Chrome extension, for example this is what I just did with your feedback :) 

Screenshot 2022-05-12 at 08.45.54.png

  • An in-app widget + a Jira Service Management queue for inbound feedback we receive in-app:

Screenshot 2022-05-12 at 08.48.35.png

  • Dovetail + the Chrome extension to capture learnings from user interviews

Screenshot 2022-05-12 at 08.51.05.png

  • And all of this gets tagged to ideas in Jira Product Discovery

To be honest a few of us still have PTSD from our days working on Hipchat and using UserVoice to crowd source user feedback, so we're thinking through how to best tackle the feedback collection/management problem area. 

Like # people like this

Disappointed to see this was abandoned, public roadmap viewing is a deal breaker for us given this feature is currently available via our existing tools (product board) as much as it would be great to switch this will prevent any further progress on that plan.

Like # people like this

Thanks for letting us know @Jeremy West !

Having the ability to share the roadmap with non JIRA and confluence users within the organisation would be something we would be very keen to see as well. 

Like Thibault Peant likes this

Would love to be able to share a roadmap with outside users of our product.

Like Thibault Peant likes this

Joining the voices here about sharing a roadmap externally!

Like Tanguy Crusson likes this

would love this feature

Like Tanguy Crusson likes this

We would love this feature as well.

Hello,
I discovered the public sharing feature was removed (low adoption, technical concerns)In my case, I'd first search for a public sharing over a logged-in sharing (requiring a jira account). Mainly because the challenge about sharing and engage around a roadmap is more with people outside the team than the team itself (who is +/- daily aware of what's going on).

Considering tools:

- People from the team? They may already have a Jira account (JPD strength is its native Jira integration), I just need to give them a View access, easy.
- People not in the team (other teams, sponsors, customers) ? Few'd have a Jira account and the "Oh no, yet another tool ..." situation is real. It is not only a financial concern (when JPD leaves beta), but most of all an adoption topic (habits are hard to change).

I consider JPD as a way to share an information directly from this "source of truth", without extra-effort to make this information accessible, while viewers can have a simple interaction (vote, comment) within the tool. Exporting a PNG of the roadmap makes it quickly outdated, and any interaction will be stored outside JPD (Isn't it the aim of JPD to centralise data ?).

Do you plan to put back this feature?

Like Tanguy Crusson likes this

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