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Product update: templating the idea description. Who would like to try it?

94 comments

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Tremis Skeete July 8, 2022

Interesting video 😊 thank you!

Sam.Youssif July 10, 2022

@Tanguy Crusson  our instance doesnt seem to be activated, could you check please https://se-dcr.atlassian.net/

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Lasse Lambertsen July 11, 2022

Would like to try this as well. Please turn it on for us @Tanguy Crusson  :)

Eduardas Lavrinovičius July 12, 2022

I would like to try, please πŸ™

Paul Newell July 13, 2022

Can you turn this on for us, this was a huge gap for us while we were testing Product Discovery and would be great to have access!

Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 13, 2022

Quick update: we've just rolled out the feature for everyone! 

Thanks to everyone who tested the first version πŸ‘

What we've added to the feature today is a template library with examples of what we use in the Jira Product Discovery team today, in case that's helpful

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Paul Newell July 13, 2022

@Tanguy Crusson This new feature is great, huge improvement.

One suggestion would be to allow for adding actual placeholders to templates. This would still allow guidance text like you all have in the your library templates, but would avoid inconsistency/noise in the actual ticket, given people may or may not delete/replace it as they fill things out.

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Lasse Lambertsen July 14, 2022

Hi @Tanguy Crusson 

The templates function is great!! Could you guys add to the generic black "create" button in the header menu when this is used to create a new idea? 

Puck van der Vossen July 14, 2022

Yes please! Hopefully I am not too late @Tanguy Crusson 

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Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 14, 2022

@Puck van der Vossen it's turned on for everyone now :) 

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Matt Lane July 19, 2022

Thanks @Tanguy Crusson and JPD team! Love having the new template feature and experimenting.

We have a suggestion thus far:

One thing we can see that we would really like to do with the new template feature is be able to 'Default' a specific template within a JPD project, so that whenever an Idea is created by project users the Description field in the Idea always presents the 'default' template that we want for all ideas - as a way of steering all staff that use a JPD project to use it in a consistent manner that is intended by the Product Owner. (by all means still let the user manually change the template themselves in the current Idea they are working on... but allowing the project admin to default the template for every Idea would be super!)

Obviously you would want this ability to 'Default' a template to be optional of course, but we can definitely see the benefit of this as a user-friendly way of keeping staff on a uniform path in how Ideas are written up.

The other alternative suggestion would be to have an automation rule action that allows you to apply a template instantly upon creation of an Idea.

Sidenote: I noticed a template could not be added to the Description field if the 'Create' issue screen form (via yellow button) was used to create the idea. The template can only be added to the Idea once its created.

Few thoughts anyways, many thanks.

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Dan Orsborne July 25, 2022

Can we use Templates on all description fields in JIRA or is it just is product discovery?  It would really help with our bug reporting process

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Jan-Hendrik Spieth November 16, 2022

@Tanguy Crussonis this still an opt-in feature? Can't find the template ui anywhere ...

Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 16, 2022

@Jan-Hendrik Spieth you first need to click to edit the description - then you can select a template

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Jan-Hendrik Spieth November 16, 2022

Oh ... should have seen this! Thanks @Tanguy Crusson !!

Mark Gahagan December 8, 2022

I agree with @Matt Lane. For this to work for us we would have to have a template applied by default rather than giving the user the option to select a template.

We would want to roll this out to the business so that anyone can raise an idea, so would like to make this as user friendly as possible.

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Nick Sweet January 23, 2023

Seconding what @Matt Lane recommended. We're currently manually adding templates to hundreds of ideas and would definitely make things easier if we could pre-load a template into a description field.

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Ohyoon.Kwon September 26, 2023

Hey @Tanguy Crusson template is a great feature! One suggestion: currently populating a template is a bit hidden. Need to press two buttons. It will be great to shorten the path. Is there a way to include one template by default in the description field? I know that's possible in Jira Software. 

Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 26, 2023

@Ohyoon.Kwon you can make the template filled in by default when clicking on the blue "Create" button in the Jira top navigation bar.

To do this, go to Project Settings > Features > Create idea

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