Adding contributors and creators to a Jira Product Discovery project

[Tanguy Crusson]

@Anthony Fisher can you please create a support ticket - that way we'll be able to investigate what's going on:

- from the "Give Feedback" menu > "Get help from the support team"

In there, you can copy/paste this:

"Hi there, Tanguy Crusson from the Jira Product Discovery team asked me to create a support ticket regarding the problem described here: https://community.atlassian.com/t5/Jira-Product-Discovery-articles/Who-wants-to-try-the-new-creator-and-contributor-set-up-for-Jira/ba-p/2324017/page/2. 

The team needs access to the site to investigate this error. Thanks!"

Thank you!

[Tanguy Crusson]

@Anthony Fisher We checked in the logs and you don't have the permission to create a group in this site. We're checking why you're able to toggle the button (we should show it as disabled, not enabled and then it failed for you unexpectedly). 

I think you need to find a site administrator to do this (you have permissions to administer Jira, but not the site, where groups get created)

[Anthony Fisher]

Thanks @Tanguy Crusson  … that makes sense. I’ll get an appropriate site admin to flick the switch.

[Vincent Westerhof]

Yes please, privacyperfect.atlassian.net

[Boleslaw Nowak]

We'd love to test it also - lemonfrog.atlassian.net Thank you! 

[LEELA VENKATASATISH KOLLA]

kollas.atlassian.net

[Darina Lubomirova]

Interested to try the new creators / contributors setup yarillo.atlassian.net

Thank you!

[Niclas Robinson]

https://vxfiber.atlassian.net/ 

we would also like to try this!

[Tanguy Crusson]

Hi everyone, we got everyone's feedback that it worked but was a bit confusing to learn, we're working on a new design, it's taking a tad longer than expected to land, so I've just turned the existing feature/design on for the people who asked above. Next step: we turn it on for everyone!

[Eugen Stolin]

I am guessing the biggest challenge is that you first need to assign users to the group and then add them as contributors to a JPD project. 

It would be easier if the group assignment is done automatically when users are added to a project. 

[Tanguy Crusson]

Hi all, the feature is now turned on for everyone! Enjoy 🙂

[Ori Cohen]

Hi, 

we like to try it as well. 

nortecview.atlassian.net

Thansks,

Ori

[Tanguy Crusson]

Hi @Ori Cohen , the feature is live for everyone. You can use it. 

[CC]

@Tanguy Crusson Looks great!!  Much clearer.  Was wondering what the next thing they you all are working on?  Kinda hoping its templates and required fields for the blue "create an idea" button.

[Nolis Espinal]

https://springhealth.atlassian.net/

Thanks!

[Tanguy Crusson]

@Nolis Espinal the feature is out for everyone. You can use it

[Krishna Vempati]

We have site admins taking up "creator" seats/licenses. Is there any way to not have site admins counted as "creators" in JPD?

[Tanguy Crusson]

@Krishna Vempati that typically happens when the "site-admins" user group is automatically given access to the Jira Product Discovery product. Site administrators are able to remove that, from admin.atlassian.com. 

[Jaime Capitel _resolution_]

We'll be experimenting with adding guest customers to contribute and access our roadmaps real soon. Seems promising!

[Dana Weinbaum]

Hi, @Tanguy Crusson 

I can't add some users to be creators. I see a different view than what's presented on this page and the option that I used for other users is disabled for this user (who's a site admin. I don't know if it's relevant).

Thanks for your help.

[Matt Richards]

We have accounts that we want to be contributors. They have no product access but are in the contributors group. JPD is not in their list of products in the "switch to" menu, so they have no means of navigating to JPD.

What do we need to do to get JPD into their "switch to" menu?

https://community.atlassian.com/t5/Jira-Product-Discovery-questions/JPD-Not-Shown-in-List-of-Apps/qaq-p/2439946?utm_source=atlcomm&utm_medium=email&utm_campaign=mentions_answer&utm_content=topic#U2440945

[Ben Gallant]

Hi @Tanguy Crusson we have a synced group for all employees that grants site access when they are given an email address via Azure AD. 

Every person in that group should have at the minimum Contributor access. 

I don't see a way to automatically grant contributor access without involving the Azure admin to do it from his end (possibly). 

Any suggestions? 

I've added that group to our project via the access settings, and set the group to have contributor access, but I'm still finding that if I don't manually add the Contributor group to the user, it won't work. 

Thanks.

[Rohan Swami]

@Matt Richards currently only products that a user has 'full access' to appear in the Switch to menu. My best suggestion for now is to ensure they have the right URL and ask them to bookmark it.

@Ben Gallant we're working on adding the capability for you to select an existing group to be contributors. It's coming soon! We're in the late stages of development and testing, because there are permissions involved we don't want to rush it out before it's ready.

[Matt Richards]

@Rohan Swami - Thanks for your message. 

We spoke with Hermance about this at the link below. Frankly we feel like this behavior should be reconsidered. 

https://community.atlassian.com/t5/Jira-Product-Discovery-questions/JPD-Not-Shown-in-List-of-Apps/qaq-p/2439946

[Tanguy Crusson]

Thanks @Matt Richards , I've replied to your comment there to explain both how / why we got there and where to from here. Hope that helps.