we have a problem with our Jira software cloud, we use the system from several of our sites based in Israel and the USA. can you help me debug why we have those issues?
the major performance issue is when loading the site and move between screens.
what additional data do I need to provide to find the root cause?
Hi @Haim Bar Ilan,
As you are talking about JIRA Cloud, I would be limiting my response to JIRA configurations and usage. The systems and memory related issues should be addressed by Atlassian support team.
Following items result in heavy usage of JIRA:
> Issues have a large set of attachments and comments
What is large? I might have 5 screen shots (2 Mb each) or a 30 screen recording (maybe 10 Mb) and a max of 30 comments. Would that be considered large?
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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