Time estimated input not working on Android App

jlefils August 9, 2021

Hi,
I'm experiencing a bug since one year approximately.
When I create a ticket in the Jira Android App, I can't fill the time estimation input.
I tried this on different phones, Android 10 & 11, it still doesn't work.

When i click on the input, it opens and I can choose the number of days, hours, minutes etc, then I try to click on "Log Time" in order to save my value, but nothing happens and the field is still empty.
The field is required so I can't create any ticket on my mobile...

Please help, thks ! 
Regards

4 answers

0 votes
Hannah McKenzie
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 16, 2021

Hi @jlefils, this bug has been fixed. Have you updated to the latest version of the app? (v85.1.6)

0 votes
jlefils November 15, 2021

Hi,

The time input is still not working.

Do you have any news on this issue?

Thks,
Regards,

0 votes
jlefils August 10, 2021

Hi @Hannah McKenzie
Thanks a lot !

I also have a feedback :

I used to experience this input a lot before the bug, and I found it painful to use, compared to the desktop version.

When you click on the input, the keyboard appears, hiding the wheels for choosing days, hours & minutes behind. You must click on the android back button to hide the keyboard, and then you have access to the wheels.

I also missed to type directly the duration (ex : "2d4h") like the dekstop version, instead of turning the wheel of hours to 0 (default is at 4h), and then turn the other wheels to select the duration. (sometimes i lost my next ideas of tickets while struggling with this input ^^)

Regards

0 votes
Hannah McKenzie
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 9, 2021

Hi @jlefils, thanks for reaching out. This is a known bug that we're currently working to fix ASAP. 

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