JSD Queue in MacOS Application

Matthew Asis
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September 1, 2020

Hello

Is there a way to SORT the order of JSD tickets in the MacOS application?  Currently, there is no type of rhyme or reason for how the order is within the queue and there is no button in the application that i can push to change the SORTING order of it.  Not having this function makes it difficult to track any type of ticket updates.

 

Thank You in advance!

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Jack Brickey
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September 28, 2021

@Matthew Asis , I believe this is possible now? Can you confirm if that is the case?

Matthew Asis
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September 28, 2021

Hey @Jack Brickey  I just checked and no, you cannot change how the tickets are sorted.  There is no option or buttons to do this.

Jack Brickey
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 28, 2021

yep...just tried it myself. hopefully something to be added in future

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