Announcement: Sunsetting the Jira Cloud for Mac App

[Khaled AbuShqear]

maybe they're looking for 1000+ pages of comments to realize how stupid is this decision!!

[Marcelo Paredes]

While I agree this is an uninformed, wrong decision based probably in the (unexplainable) urge to justify the development of a new "Multiplatform" version of this application, based on a trendy but not really abetter option (the electron-based idea posted elsewhere by  @Irene : we either keep our Mac native (not electron-based, and ideally also not flutter-based since it still uses a different rendering engine taken from android....), or we start recommending our workplaces/customers/own business to look for a JIRA replacement. Atlassian didn't even come up with a Mac Confluence application, so we're already started accumulating evidence for such reccomendation long ago.

[Brando Calrissian]

The bottom line is it's impossible to make the web app perform anywhere near the same as a native application. There are no improvements you can make that will satisfy us to where we would rather not use the Mac app, because it's a fundamental problem of web technologies, the best of which still do not come close.

[Daniel Bergquist]

Rather than waiting for Atlassian to do the right thing, I've been looking around for 3rd party options.

If you don't mind the commandline, I've been rolling with this 3rd party project: https://github.com/ankitpokhrel/jira-cli

It's missing a few features (eg. can't assign some fields, can't really view attachments). However, it is overall quite easy to use for a CLI, has Markdown support that works, is fast, and is easy to directly open an issue in the web app when needed. No more navigating slow web menus.

It's also under active development! I hope that helps!

[Daniel Bergquist]

Sorry for the duplicate post. Even this forum here doesn't work well, it never indicated that the previous post went through. :-(

Rather than waiting for Atlassian to do the right thing, I've been looking around for 3rd party options.

If you don't mind the commandline, I've been rolling with this third party project: https://github.com/ankitpokhrel/jira-cli

While it's missing a few features that would be useful (eg. can't assign some fields, can't really view attachments). It is, however overall quite easy to use for a terminal app, has Markdown support that actually works, is fast, and is easy to directly open an issue in the web app when needed. No more navigating slow web menus.

It's also under active development! I hope that helps!

[Daniel Bergquist]

Mis-posted again. Ignore.

[Usman Younas]

"However, since its launch in 2019, the performance of Jira’s web and native mobile apps has improved..."

Wow. I wonder what makes them say that?

[Justin]

@Usman Younas 

"However, since its launch in 2019, the performance of Jira’s web and native mobile apps has improved..."

Wow. I wonder what makes them say that?

Ignorance and indifference.

[Demetris Karacostas]

Let's be extremely honest here. The Jira native application provides superior experience than the web interface. Much easier to navigate and work with your current issues. It is dreadful to see it go...

[Léon Tebbens]

Everybody in our company likes the app because it is SO MUCH FASTER than the painstaking slow web version. 

Maybe reconsider the decision using the suggestion others already made: use ONE codebase for an iOS, iPadOS and MacOS Jira app.
In this way, the iOS/iPadOS app for Confluence can also be made available for the Mac :-).

PS: vote for the app JIRACLOOUD-78044.

[rolandoc]

I thought I should add to the sentiment. I think the App should be kept, minimally to cater those who prefer it.  If you don't want to support it, make it open source and have the others maintain it.

[Fausto Marasco]

This seems like a really poor decision and based on the huge number of comments in this forum, one that is deeply unpopular with the user base.

Having a dedicated app provides isolation against the often poor performance you get when browsers are overloaded.

I hope the volume of support for the native application expressed in these posts give you the courage to reconsider this decision. 

[Tomasz Gawłowski]

I don't understand a bit. More features it's not equal better software. The app is much faster and more friendly for task managing :(

[Jackson]

Please, everybody who doesn't want to native macOS App being stopped, go vote here https://jira.atlassian.com/browse/JRACLOUD-78044 and write that we don't want an electron app, but a real native app. Otherwise, the issue is not being looked at, since the suggestion doesn't have enough votes yet.

[Giorgos Papadakis]

really sad i am mobile dev, having over 4 gmail profiles (personal, bussiness) and lots and lots of tabs is really a nightmare for me.
But having really productive apps in my menu bar like vscode, intellij, slack and jira to access them quickly is very critical for me.

So where is your future? between 50 chrome tabs

[Colin Myers]

I was just about to switch to the app :(

[Aristidis Zoutsos]

The web app is 10 times slower and more memory hungry. Please reconsider. You could close the web version and make only native apps.

[Niÿx]

You could have said "killing the Jira Cloud for Mac App", which is exactly what this decision feels like. 
That's not a nice move, Atlassian. Not nice at all.
*sigh* back to the slow web browsing and clunky interactions. 

Please reconsider this decision.

[Dan Korkelia]

That is very sad news. The app is very useful and improves workflow tremendously. It's a very strange anti-user decision. As others mentioned, considering recent changes in Apples approach to cross platforms options between iOS, iPadOS and MacOS this seems like a poor decision.

Very disappointed.

[Ken Evans]

Big mistake by Atlassian here. We are looking for a simpler and cleaner product. Now I guess we will look somewhere else.

[Tomáš Holenda]

Finally way to use Jira handy and quick on Mac. Wow, sad news.

[Annika Wittig]

I hope there will be a sunset for MacOS some day in the future. The web version of JIRA is super slow and I always need to open Safari... I loved the native app - it was so easy working with it. Since there is no native app available, my team needs to move to Asana. Would love to come back to JIRA with a native app for MacOs

[Mirko]

Very bad decision, Mac app is lighter, faster and has everything I need. Much, much better overall experience than web version. Hopefully this decision will be reevaluated.

[Amir]

The macOS app is super nice and fast compared to the web version. Please keep it alive!

[Scott Davenport]

We decided to tackle this problem ourselves with Japetus.  We are onboarding users each day and things are getting better and better.  We hardly go into the Jira web app ourselves any longer.  If you are interested in using Japetus join our waitlist at https://japet.us.  We would love to have you and will get you in very soon.  Our early users are loving the experience.