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Users cannot see projects

Tanvi Patel
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 1, 2019

Hi,

 

we have added new users in Confluence Administration > Users Management > Users

They have managed to login and see the main Confluence dashboard, but they cannot see any project. We have added them in the projects through one of the groups they are part of (Project > People > Add group).

I am the site admin but when I try to add their individual emails I get the message "you can only invite people with XXX email address. Contact your site admin to invite other people". 

Are we missing something here? 

 

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Tanvi Patel
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 1, 2019

I have found the solution, can you close this please?

LarryBrock
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 6, 2019

Hi @Tanvi Patel !

There really isn't a "close" function here as this is a discussion forum.  It would, however, be helpful if you described how you solved your own problem so others could benefit from it as well.  Thanks!

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