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Jira Salesforce integration via webhooks stopped working suddenly

Vinoth V
Vinoth V May 29, 2018

Hello there,

We have Jira-Salesforce integration done and was working fine. We done it via webhooks and suddenly it stopped working. Not able to find a clear way to test the connectivity from both sides (at least from Jira). 

Any troubleshooting technique will be greatly appreciated

 

.

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Kevin Lew [ServiceRocket]
Kevin Lew [ServiceRocket]
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 29, 2018

Hello @Vinoth V,

Can you please share which REST API that you are using now? 

Can you also please further elaborate your issue with screenshots if possible? 

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Vinoth V
Vinoth V May 31, 2018

Hi @[deleted] Lew , Sorry, but noticed that we are using Webhooks for integration.

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Vinoth V
Vinoth V June 6, 2018

@Kevin Lew [ServiceRocket] FYI

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