Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 19:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.
×Hey, all! My company has a number of separate Cloud instances; we are several brands under a parent company. Recently there's been some crossover between the brands and the teams are tired of having to switch between instances. Merging into a single shared instance isn't the right solution for us, so we've been looking at various syncing platforms.
I'm interested in hearing your recommendations for your favorites; pros and cons would be a big help.
We could, but due to human bandwidth issues, we're looking for a point and click setup, rather than something we need to create ourselves. We currently use webhooks to do this kind of integration between one Jira instance and ServiceNow, and it's not as easy as it seems, especially when dealing with attachments (which native automation can't handle.)
My favourite solution is Exalate.
Contact Francis Martens at Idalko
f.martens@idalko.com
Tom
Thanks @Tom Lister , much appreciated.
Hi @Esther Strom
We can demo the capabilities of Exalate - it is a cross-company integration solution covering next to Jira Cloud (and data center), also ServiceNow, Salesforce, Azure Devops, Zendesk and Github, and more integrations are coming up.
There is a free plan for setting up basic synchronisations (and up to 1000 syncs per month), or more advanced configuration modes allowing you to setup whatever is required.
Let me know if you would like to have more details - feel free to setup a session at https://exalate.com/book-demo
Francis
Hi @Esther Strom,
I'm part of the team behind Backbone Issue Sync - so I'm probably not the best one to talk about recommendations because I'm biased. If you're interested in a demo of our product - and also to answer all the questions you might have about your exact use case, I'm happy to help. You can schedule a demo via our product page.
All the best for your search,
Matthias.
Recommended Learning For You
Level up your skills with Atlassian learning
Learning Path
Become an effective Jira admin
Manage global settings and shared configurations called schemes to achieve goals more quickly.
Streamline Jira administration with effective governance
Improve how you administer and maintain Jira and minimize clutter for users and administrators.
Learning Path
Become an effective Jira software project admin
Set up software projects and configure tools and agile boards to meet your team's needs.