Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Question on Net Promoter Score Measurement (NPS)

We will be deploying Jira Align soon, and there is a need to implement NPS (Net Promoter Score) surveys - after enhancement deployments - either at Epic level or at Program Increment (PI) level.  What is the best approach to implementing NPS for deployed features so that we can measure improvement reactions from the actual customer experience during live use of those enhancements?  Not sure if Atlassian can support this in its product line, or some third party Marketplace add on may be needed.  Ideas and recommendations welcome.

1 answer

0 votes

Hi Tim,

In Jira Align, NPS-scores can be tracked as Key Result metrics of Objectives. Features contributing towards those objectives can be linked to the objectives to make this relationship transparent.

Would this functionality possibly help you for the use cases you have in mind?

Best regards


Suggest an answer

Log in or Sign up to answer

Atlassian Community Events