Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira Align is not showing "Dates" and "Recommended Jira Align Sprint". How to fix it?

We have Jira Align and Jira integrated.

Jira Align is not showing "Dates" and "Recommended Jira Align Sprint" under (Administration->Jira Management->Jira Sprints); pls. refer the attachment. How to fix it? Although under drop-down, Jira Align Sprints are showing up.Screenshot.png

1 answer

1 accepted

0 votes
Answer accepted
Mark Cruth Atlassian Team Feb 26, 2021

Hi @Vinay Sharma ! Great question and I have a few ideas...

  • If the sprint is showing up as a future sprint, and there are no closed or active sprints, Jira Align won't be able to map the sprint to an anchor (Jira Align uses the start/end dates of a closed / active sprint to project the dates for Future sprints). You either need to pull in additional, historic sprints (set Administration > Jira Settings > Jira Setup > Initial Sprint Start to a date back in time that will capture another sprint) or simply start the sprint in Jira with the dates that match up to the associated anchor sprint dates (or within the buffer). After the board syncs again it should associate itself with a recommended Jira Align Sprint
  • If you are expecting more sprints to show up on the board but are not seeing them, these sprints may exist on other boards. To check this go to Administration > Jira Management, find the board listed and change the Jira Sprints to Sync option to Sprints Created or Shared to Board. Then go to the Jira Sprints tab, select the board from the drop-down, and hit Sync Board Now to do a fresh pull of data.
  • You can also hit Resync Future Sprints to see if a fresh pull on the board might match the sprint with an anchor (this is less likely to work, but I've seen stranger things)

Hopefully this helps!

Mark

Thanks Mark for the detailed & swift response!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Align

Lean Portfolio Management with Jira Align

Lean Portfolio Management (LPM) is a relatively newer management methodology which draws from lean and systems thinking approaches to drive value-based outcomes, as opposed to more traditional techni...

365 views 0 22
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you