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Can someone help me with the process to extract data from Jira Align EI and host it on On Prem database.
Issue we have currently as I can connect only through my IP address to the EI need to know the process to access the same from a server to run the extract jobs
You will need to open a support ticket to provide the IP ranges that your company will use to connect to it. Also, if it's a job execution, would be better to ask also for the creation of a SQL user for a service account (you will need to provide the user name to be created).