How to enable autosave in Jira Align? "Autosave Everywhere"

Razy Kased
Contributor
September 20, 2024

Is there a way to enable autosave in Jira Align in the administrative setting? My team has experienced a few instances where work was lost either due to the save button not manually being pressed or some error in the tooling that would cause them to lose progress during their session while updating an Epic, Feature etc...

 

Update - this original question led to a product suggestion linked below if interested

 

[JIRAALIGN-7652] Enable Autosave across the product - Create and track feature requests for Atlassian products.

2 answers

1 accepted

2 votes
Answer accepted
Steve Sauser
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 20, 2024

@Razy Kased Inside a few work items there are individual fields that auto-save when exiting the field itself, however there is not an instance level setting that one can enable that makes every action a save action.  

If users are simply not selecting the Save or Save & Close button after making updates, the organization may want to express to your users that after making changes you must either Save or Save & Close. 

If users are being timed out (meaning they took some actions on a work item, have not yet saved) and their attention is pulled away from that work for a long period of time you can consider changing the Security Timeout to a longer timeframe.  

  • Admin --> Settings --> Platform --> Security
  • Session Timeout (Minutes):
    • Out of the box this is set to 120 minutes (2 hours), but you can change this value.  

I did also do a scan of all the Jira Align Suggestions and I don't see any suggestion that exists requesting this functionality.  I would suggest submitting such a request if this is important to you and/or your business.  

  • Select your picture (top right) in Jira Align
  • Support --> Contact Support --> Technical Issues and Bugs 
  • Select "I have a question for the technical support team"
    • There are other fields, but they are typically pretty self-evident. 
  • Describe your request and select "Submit support request" at the bottom. 

Please let us know how we can assist further. 

Razy Kased
Contributor
October 16, 2024

thanks @Steve Sauser for the details. We've implemented your suggestion on timing out and I was able to get assistance from an Atlassian rep after submitting a support request, A product suggestion was filed. thanks again

[JIRAALIGN-7652] Enable Autosave across the product - Create and track feature requests for Atlassian products.

Like Steve Sauser likes this
0 votes
Shannon Wright September 20, 2024

Unfortunately, there is no auto-save that I'm aware of for Jira Align.  I've been supporting Jira Align for years, so if one exists, and you find it, please let me know. 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events