Can't find JIRA board in JA

[James Sweet]

I'm trying to add a new JIRA Board (in the JIRA Management Console), I've got the correct Board Id, Project etc. but JA can't seem to find the board....

[Michael Holian · Accepted solution]

Make sure your filter is shared with the project. Sharing with 'My Organization' seems like it should work, but it does not.

[Shannon Wright]

Michael is correct.  Here is an article that goes over that information as well.

https://community.atlassian.com/t5/Jira-Align-questions/Jira-Align-Admin-gt-Jira-Management-gt-Jira-Boards-No-Project/qaq-p/1225114

[Michael Holian]

also, board syncs are 4 hours by default...

[James Sweet]

thanks all!!